Contact information

Contact Us

We’re here to help! Whether you have a question about your order, want to know more about our products, or just need some assistance, our friendly support team is always happy to assist you.

📬 Get in Touch

Customer Support Email:
📧 info@sageandsnuggle.com
We aim to respond within 24–48 business hours.

Alternatively, fill in the form below.

🕒 Support Hours

Our support team is available:
Monday to Friday: 9:00 AM – 5:00 PM (UK Time)
(Excludes weekends and public holidays)

🛍️ Order Inquiries

If you’re reaching out about an existing order, please include:

Your order number
The email address used at checkout
A brief description of your issue

This will help us respond faster and more accurately.

📦 Common Questions

You may find quick answers in our:

Shipping Policy
Returns & Refunds
FAQs

🛡️ We're Here for You

Your satisfaction means everything to us. If something isn’t right, we’ll do our best to make it right—quickly, kindly, and professionally.